Customer Support

We're here to help.

Questions, concerns, or just want to say hello? Start with the resources below, or send us a message and we'll come back to you.

Track Your Order

Haven't received your order yet? Log in to your Customer Portal to see order status and tracking information.

Check the FAQ

Many common questions are answered on our FAQ page, so be sure to check that out first!

Manage Your Subscription

Your Customer Portal lets you skip shipments, change delivery dates, update payment methods, and cancel your subscription.

Help Us Help You Faster

When contacting us, please include the following information:

For Order Issues

  • Your order number (found in confirmation email)
  • Email address used for the order
  • Description of the issue

For Product Questions

  • Specific question or concern
  • Any relevant health information (if applicable)

For Returns

  • Order number
  • Reason for return (optional, but helpful)
  • Whether you prefer refund or exchange

Media & Partnerships

  • Name of your publication
  • Links to social channels
  • Details about your interest/inquiry

Send Us A Message

A human will read your message and reply - no chatbot runaround.

We do our best to respond to every inquiry within one business day.