Refund policy

Return Policy

Our Commitment to You

We deeply care about our customers and their experience with RBRN. We're not here just to sell you a product — we're here to help you feel great, and that starts with customer support that puts you first. If you have any issue with your order, contact us first so we can make sure you have a first-class experience.

15-Day Returns

You have 15 days after receiving your order to request a return. To be eligible, your item must be in the same condition you received it, with its original safety seals intact, and you'll need your receipt or proof of purchase.

How to Start a Return

Email us at info@reforgedsupps.com or use the live chat at the bottom of any page. Once a return is underway, we'll send you a prepaid return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order on arrival and contact us right away if an item is defective, damaged, or incorrect — we'll make it right.

Refunds

Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds go back to your original payment method within a few business days. Keep in mind your bank or card issuer may need additional time to post the refund. If more than 15 business days have passed since your refund was approved, contact us and we'll investigate.

Exceptions

We can't accept returns on final-sale items or gift cards, or on products with broken safety seals (unless the product arrived damaged or defective).